FASTPITCH SOFTBALL
OHA Frequently Asked Questions and Help Files
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Q: "How do I use the pop-up windows to my advantage?"
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| Q: "Why can't I access some pages on the OHA
site?"
A: Only OHA members can access all areas of the website. Become a member for full access. If you are already a member and you are having trouble accessing pages, your current login session may have expired - just log back in from the Member's Login button on the homepage of the site. |
| Q: "How much does the Online Hitting
Academy membership cost?"
A: Membership in the OHA is only $29.95 (US) for unlimited access to the site. This is a one time fee - you will never be re-billed.
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| Q: "Is it really safe to type my credit card
number into the internet?"
A: You should know that most credit card transactions are transmitted over the internet, whether or not you are aware of it. Even if you call on the phone and give a clerk the number, he/she then probably turns right around and enters it into a point of sale authorization terminal, which transmits it directly over the internet with the same encryption currently available in most web browsers. |
| Q: "Is there a way I can join the OHA without a credit card?"
A: Click on the "Enroll" button on the Homepage of the site. (This is Enroll Step One.) Choose a User Name and Password -- Click "Validate" to make sure that what you entered is okay to use. If okay, Click "Continue". (This is Enroll Step Two). Type in the info. After filling out this page - on your browser, Click "File" and then "Print". Jot your Username and Password down on the printed form and with a Money Order in the amount of $29.95, mail to: Online Hitting Academy - 1134 Dymond City Road - Jamesville, NC 27846. We'll enter you in the database and then email you a confirmation. ( Thanks!....The whole OHA Membership welcomes you to the team! ) |
| Q: "The online hitting academy looks funny in
my browser. What is causing this?" A: The OHA website is optimized for Internet Explorer versions 4 and up. You can use Netscape Navigator versions 4 and up, although we recommend Explorer. The website works in AOL versions 5 and up as well. These are the main browsers we support. |
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Q: "I'm on AOL and the OHA site does not seem to work properly. What can I do?"
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Q: "How do I make sure my browser's Javascript function is enabled?"
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| Q: "When I click on a link I get a 'server error',
'file not found', or some other error. Why is this?" A: This may be a temporary problem due to site maintenance, or the result of an oversight. Please Report Dead Links to help us keep things running smoothly. Click to announce bad link. (Thank you!) |
| Q: "The new issue is supposed to be published but I'm still seeing the old one. What's wrong?" A: Try holding down the shift key while clicking your browser's 'Refresh/Reload' button. |
| Q: "I'd like to send an anonymous comment or suggestion to the OHA." A: We value your comments and suggestions! Let us hear from you on our Feedback Form. |
| Q: "How do I suggest my web site for the Online Hitting Academy's links page?" A: On the bottom of each Links Page is a SUBMIT LINK button. Clicking this link will take you to the OHA Link Submission Form. After completing the form and submitting, your site will be reviewed by our team of editors and added to our links page as long as it is baseball or softball related and is family oriented. (Please let us know if you mistakenly go to the wrong site after clicking a link from the OHA Links Pages). Also let us know if your website address has changed so that we can update the OHA link to your site. |
| Q: "How will I be notitfied if I win
the Dugout Drawing?"
A: You will be notified from the OHA by email and then by email from the affiliate who is sponsoring the contest. See Contest Rules |
| Q: "How do I contact the Online Hitting Academy?"
A: The OHA Main Office can be contacted via email at: online@hittingacademy.com |
| Q: "How do I obtain Technical Assistance?"
A: OHA Support can be contacted via the OHA Tech Help Form. OHA Tech Support Tech Help will respond within 24 hours. |
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Q: "I can't log on. What could be wrong?" The OHA is designed for "reading and study" sessions. Just log back on for continued use after a session has expired. You'll like the feature of being able to leave the OHA website during a session and, when you return to the OHA during the time period - you don't have to log back on - you immediately go to the Member's Sitemap after clicking the Login button on the Homepage. Session management by the OHA is a security feature that performs automatic logout so that no one else will have access to your account if you leave your computer on while still logged in on the site. Contact OHA Tech Support if you continue to have problems. |
| Q: "I think I've arrived on this FAQ/Help page by mistake. Now what do I do?" A: Your OHA session may have expired. (See preceeding Question and Answer.) Re-login to begin a new session. Contact OHA Tech Support if you continue to have a problem. Click the following homepage link to login through the Member's button. OHA Homepage |
| Q: "Can anyone submit a Guest Feature article and, how do I go about submitting an article?" A: Consider writing a guest article for the OHA. Share your ideas with other hitting enthusiasts! Benefits from your posted article include a link to your personal website within the article along with a bio page on you with your link (also linked on every Guest Feature following yours). These pages are archived, so, the high-lighted link to your website could bring you traffic on and on from the OHA site.... Members and non-members alike can submit Guest articles - as often as you like. Click here to submit Guest Feature Article. |
| Q: "I can't remember my password." A: Make sure that you are typing your name and password correctly. If you have forgotton your password, click the "I forgot my password" link on the Member Login Page. You will immediately be reminded by email after submitting the form. Two emails will be sent for security reasons (username and password). Make sure that you use the same email address that you used on the OHA Enrollment form. If your email address has changed since becoming a member, you can update your email address by clicking the Member Profile link on the Member's Sitemap page. |
This FAQ/Help page will continue to grow as we gain membership and receive feedback on problems and solutions. We are continually optomizing the site and working on potential problem areas so that our membership will have an enjoyable and rewarding experience.
